Privacy Policy
Last updated: April 2026 · Effective: April 2026
MandateIQ (“we”, “us”, “our”) operates the MandateIQ compliance intelligence platform at mandateiq.in. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, submit a contact or trial request, or use our B2B SaaS platform. By using our services, you acknowledge that you have read and understood this Privacy Policy.
We may collect: (a) Identity and contact data — name, work email, organization, job title, and phone number when you submit forms or register an account; (b) Account and usage data — login credentials (managed via our authentication provider), role assignments, document upload metadata, platform activity, and audit logs; (c) Business content — regulatory documents, SOPs, working papers, and related files you upload for processing within your tenant; (d) Technical data — IP address, browser type, device identifiers, and cookies when you interact with our website; (e) Communications — messages you send to us via contact forms or email.
We use personal information to: provide and operate the MandateIQ platform; process documents and generate compliance analyses at your direction; authenticate users and enforce role-based access; respond to demo, trial, and support requests; send service-related notices and product updates; improve platform performance and security; comply with legal obligations; and, where permitted, send marketing communications (you may opt out at any time). We do not sell your personal information.
Where applicable data protection laws require a legal basis, we process personal information on the grounds of: performance of a contract (providing the platform and related services); legitimate interests (securing our services, improving the product, and communicating with business contacts); consent (where required for marketing or non-essential cookies); and compliance with legal obligations.
Each customer organization’s data is strictly isolated at the tenant level. We do not share, cross-reference, or expose one tenant’s documents, obligations, or analyses to any other tenant. We may share personal information with trusted service providers who assist us in operating the platform (e.g., cloud hosting, authentication, email delivery, AI inference infrastructure) under contractual confidentiality and data-processing obligations. We may also disclose information when required by law or to protect our rights, users, or the public.
We implement industry-standard technical and organizational measures to protect personal information, including encryption in transit and at rest, access controls, and tenant-scoped data isolation. We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Uploaded business documents and derived compliance outputs are retained according to your subscription terms and tenant configuration.
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port your personal information, and to object to certain processing. You may update account details within the platform where available, or contact us to exercise your rights. You may opt out of marketing emails via the unsubscribe link in any message. We will respond to verified requests within the timeframe required by applicable law.
Our website uses essential cookies required for security and basic functionality. We may also use analytics cookies to understand how visitors use our site. You can control non-essential cookies through your browser settings. Disabling certain cookies may affect website functionality.
MandateIQ serves regulated organizations worldwide. Your information may be processed in countries other than your own, including where our infrastructure and service providers operate. Where required, we implement appropriate safeguards for cross-border transfers consistent with applicable data protection laws.
MandateIQ is a B2B platform intended for business and compliance professionals. We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected such information, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. For material changes affecting platform users, we will provide notice via email or in-app notification. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
For privacy-related questions, data subject requests, or concerns about this Privacy Policy, contact us at: hello@mandateiq.in. We will respond within a reasonable timeframe.